Every primary and secondary member has his or her own account in ClubExpress. When a website is first displayed, the Member Login link allows members to login into their accounts with a unique username and password and to access member-only features. Members who forget their password can enter their email address and first name into a special dialog, allowing the system to generate and send them a temporary username and password.
Enter your user name and password and click the Login button. Click Cancel to return to the home page.
If you check the Remember Me option, the system will store a cookie on your computer that allows you to login without having to enter your user name and password each time. This cookie is secure; it does not contain your actual username and password. But you should only select this option on a computer that you control, so that others cannot log in as if they were you.
If you forget your username and/or password, click the Forgot My Username/Password button.
The system will prompt you to enter your email address and, optionally, your first name. When you click OK, the system will search for this information in the club’s membership database. If one matching record is found, the username and a new temporary password is generated and sent to the email address on file. You will need to retrieve this information before you can log in, and the system will then give you the chance to change it.
If no match was found, or if multiple matches were found, the system cannot generate a new temporary password. If this happens, or if your email address is no longer valid, call a club or association officer or ClubExpress toll-free on (866) 457-2582 to have your password reset manually.